Creating outcome-based solutions for the Insurance industry
We enable insurance companies to successfully achieve digital transformation, using cutting-edge technology to address pain points in the claim experience.
"Our Brand Ethos and Values inspire everything we do."
Larry Parker, Chief Product Officer
Advancing the revolution
When you bring change that truly moves the needle—instead of just advancing things in incremental fashion—you need to be prepared to deal with obstacles. The greater the push, the more friction you can expect. Our team never loses sight of achieving the goal.
Breaking the secrecy
The Insurance industry requires a high level of confidentiality, but this vested control seems to have extended into all facets of the business. We believe that if your model truly provides value for every stakeholder, there’s no room for confusion or withholding information.
Advancing the Revolution
We play on the cutting-edge. To succeed, we must be alert to the changes in our environment. Vigilance requires relaxed concentration. It’s a nimble awareness. We’re constantly listening to what’s happening in the market and adapting our solutions accordingly.
Disrupting the status quo
We love to find new solutions to old problems, and we’re always looking for ways to improve. To us, innovation is about purposeful improvement. We innovate because we believe that making a habit of getting better is the best way to maintain a competitive advantage.
Smashing through barriers
When someone says, “You can’t,” we say, “Watch us.” We’re disrupting a multi-billion dollar market, and that’s where we like to play. Our confidence is fueled by passion. Far too many companies play cautious and not push the limits – We’re all in.
The Westhill Team
George B. Jones IV, CPCU
Chief Executive Officer
George Jones brings 30+ years of insurance industry experience to Westhill. He has been a leader in the property claims area at nationally-known companies, including USAA, Farmers Insurance, and Chubb. He has consistently produced positive results in the areas of claim service delivery, cost management and technical quality both domestically and in global operations.
Chief Product Officer
Larry Parker brings 20+ years of leadership experience to Westhill. He’s cultivated expertise in economics, investment and competitive analysis, M&A and strategic planning. For the past three years, he led strategy and operational execution for Crawford & Company’s Property & Casualty business in the Americas; and he focused extensively on Contractor Managed Repair & Data Analytics.
A US Navy veteran, armed with a Bachelor of Science in Construction Management at the University of North Florida, Larry leverages over a decade of experience in managed repair Leadership positions from Crawford & Company. Recognized as employee of the year at Contractor Connection, and building a team of 14 to 100+ in a few short years, Larry Nettles joins the team as AVP of Operations and Contractor Relations. He is eager to optimize the Contractor onboarding process and bring best-in-class efficiency to Westhill's ecosystem.
AVP Client Relations
Ben joins Westhill as AVP of Carrier Relations. He leverages two decades of experience, spanning both criminal justice and several roles at global insurance companies. Specializing in talent development and vendor relations, Ben has seen the full spectrum of claim management. In his most recent role at Chubb, he had full latitude to design creative solutions with vendor partners to deliver exceptional service. He is uniquely positioned to drive operational excellence and exceptional claim process for all parties.
Vice President of Sales
Proven Sales Executive with 20+ years of experience in Global Medical Device Sales, restoration contracting and operational excellence, joins Westhill as Vice President of Sales. Driven by a perpetual desire for continuous improvement, and getting better every day, Mike’s experience will be instrumental in transforming the way Westhill approaches business partnering and cultivating relationships. With nearly two decades of experience in designing solutions for both carriers and policyholders, Westhill is now one team member stronger in designing the future of insurance solutions.
Vice President, Claims Product Management
Bill Brower is Vice President, Claims Product Management for LexisNexis Risk Solutions. He is responsible for leading the development of innovative products that help insurers achieve greater efficiency and automation within their claims departments. With more than 30 years of P&C Insurance industry experience, Bill has held numerous leadership roles with top carriers such as Liberty Mutual and Nationwide Insurance Company. Prior to joining LexisNexis in December 2015, Bill served as Vice President and Manager of Strategic Partnerships for Liberty Mutual Personal Insurance where he led innovation efforts and managed vendor relationships across all claims disciplines. A few of Bill’s many innovation successes include the development of the industry’s first auto photo appraisal app, Designed & Developed Auto Claims Valet, Designed a technology driven property direct repair program and Established a Virtual property estimating process for home claims.
Executive Advisor, Claims & Insurance Strategy
Jim is the Founder and Managing Partner at Insurance Resources International (IRI) and is a seasoned Insurance Executive, with decades of extensive corporate experience in the high growth personal lines insurance environment. A Claims leader with experience across 5 acquisitions and 7 integrations, and extensive due diligence experience, Jim has expertise in planning, objective setting, budgeting, practical technology application, general management, and overall insurance operations. As Executive Advisor, Jim helps guide corporate strategy in the Claims and Insurance space, manage strategic industry partnerships, and run Thought Leadership initiatives for the Insurance vertical. Prior to IRI, Jim held senior executive roles at several insurers, including President of Personal Lines Claims AIG (US) and Chief Claims Officer at Integon/GMAC Insurance.
Gary P. Sullivan, MBA, CPCU, AIC, AIM, AIS
Senior Advisor, Innovation
Gary Sullivan is currently an Assistant Professor of the F. W. Hirt Erie Insurance Risk Management Program at Mercyhurst University in Erie, PA. Gary has enjoyed a 23-year career in with Auto-Owners Mutual Insurance and Erie Insurance. His experience is vast, ranging from adjuster to executive. As Vice President, Property & Subrogation Claims for Erie Insurance, Gary was in charge of company policy, process, and procedure for claims handling in the property and subrogation disciplines. He is truly an innovator, running several projects that improved customer service and operations, as well as drastically reduced expenses. Gary’s areas of expertise include drone operations, blockchain, claims, property and casualty insurance operations, subrogation, claims management, legal liability, and property damage. Gary is sought out as an industry expert through speaking engagements and industry publications, plus he is known as an innovator as he was named one of “Fifteen People to Watch in Insurance Technology” by Insurance Networking News. He joins Westhill as a member of the Advisory Board to inspire continued innovation.
Executive Advisor, Strategic Claim Management
Mark had an extremely impressive, 35 year career with Chubb Insurance, where he left as Global Chief Claim Officer. Mark’s strength is in building a comprehensive strategy to drive profitable operations and sustainable business growth, with a core focus on delivering superior customer satisfaction and retention. He has significant experience in management of the worldwide claim operation, developed lean business processes, financial management capabilities, and technology solutions throughout his tenure. A highly regarded leader, Mark also inspired a culture of change and fostered employee engagement through his approach to claim management.