Creating outcome-based solutions for the Insurance industry
We enable insurance companies to successfully achieve digital transformation, using cutting-edge technology to address pain points in the claim experience.
"Our Brand Ethos and Values inspire everything we do."
Larry Parker, Chief Product Officer
Advancing the revolution
When you bring change that truly moves the needle—instead of just advancing things in incremental fashion—you need to be prepared to deal with obstacles. The greater the push, the more friction you can expect. Our team never loses sight of achieving the goal.
Breaking the secrecy
The Insurance industry requires a high level of confidentiality, but this vested control seems to have extended into all facets of the business. We believe that if your model truly provides value for every stakeholder, there’s no room for confusion or withholding information.
Advancing the Revolution
We play on the cutting-edge. To succeed, we must be alert to the changes in our environment. Vigilance requires relaxed concentration. It’s a nimble awareness. We’re constantly listening to what’s happening in the market and adapting our solutions accordingly.
Disrupting the status quo
We love to find new solutions to old problems, and we’re always looking for ways to improve. To us, innovation is about purposeful improvement. We innovate because we believe that making a habit of getting better is the best way to maintain a competitive advantage.
Smashing through barriers
When someone says, “You can’t,” we say, “Watch us.” We’re disrupting a multi-billion dollar market, and that’s where we like to play. Our confidence is fueled by passion. Far too many companies play cautious and not push the limits – We’re all in.
The Westhill Team
George B. Jones IV, CPCU
Chief Executive Officer
George Jones brings 30+ years of insurance industry experience to Westhill. He has been a leader in the property claims area at nationally-known companies, including USAA, Farmers Insurance, and Chubb. He has consistently produced positive results in the areas of claim service delivery, cost management and technical quality both domestically and in global operations.
Founder, Chief Product Officer
Proven track record for transforming, and building multi-billion dollar, global businesses. Grounded in Strategy and Finance, Larry has held International Leadership positions at Crawford & Company, Koch Industries (Georgia-Pacific), and Enterprise Rent-A-Car. Driven by intellectual curiosity, he possesses an endless desire to continue learning. Larry is a big picture thinker who is laser focused on identifying a business’s true North, while consistently innovating to achieve it. Teammates and business partners often refer to Larry as someone who remains extremely calm within the chaos and can bring clarity to tenuous situations.
Having worked for some of the largest fortune 500 companies over the last 20+ years, Larry's expertise is grounded in economic thinking, investment and competitive analysis, M&A, and strategic planning. The inspiration for Westhill came from applying those skills to the insurance services industry. The genesis of the idea came as Larry identified a massively underserved market, and developed the vision to truly transform the Claims Processing Experience for Carriers, Contractors and Consumers.
Larry is Founder and Chief Product officer at Westhill, in pursuit of building a digital ecosystem that infuses transparency and efficiency into how claims are processed.
“The ability to simplify means to eliminate the unnecessary, so that the necessary may speak”. -Hans Hoffmann
A US Navy veteran, armed with a Bachelor of Science in Construction Management at the University of North Florida, Larry leverages over a decade of experience in managed repair Leadership positions from Crawford & Company. Recognized as employee of the year at Contractor Connection, and building a team of 14 to 100+ in a few short years, Larry Nettles joins the team as AVP of Operations and Contractor Relations. He is eager to optimize the Contractor onboarding process and bring best-in-class efficiency to Westhill's ecosystem.
AVP Client Relations
Ben joins Westhill as AVP of Carrier Relations. He leverages two decades of experience, spanning both criminal justice and several roles at global insurance companies. Specializing in talent development and vendor relations, Ben has seen the full spectrum of claim management. In his most recent role at Chubb, he had full latitude to design creative solutions with vendor partners to deliver exceptional service. He is uniquely positioned to drive operational excellence and exceptional claim process for all parties.
President, Canadian Operations
Dan is a relationship-first, collaborative executive who brings an immense amount of North American expertise to Westhill, which will be instrumental as the company begins expansion into Canada. Loosemore has 20+ years of experience in property restoration and construction. He has several achievements and demonstrated growth in managed repair, but also led Woodhouse Contracting’s path to acquisition.
In his last role at Crawford Contractor Connection, Dan was responsible for taking an established managed repair network model in the US and scaling into Canada. Putting the personal formula of committing to a plan and executing that plan with passion, Dan saw rapid progression and advancement in his career. During his transition from District Manager to Vice President of National Sales and Operations, Loosemore grew and scaled his team from one (1) employee to fifty three (53) nationally, to service the customer base in both official languages (English and French). He then took this valuable experience into consulting and has been working with businesses to execute on strategic imperatives like growth, margin efficiencies, performance management and brand experience.
Chairman of the Board
Bill is a proven Leader in delivering loss management, service and expense solutions to claims operations, across the insurance industry. Holding several different C-Suite positions (i.e. President of First Choice Repair, Founder/CEO of Wenonah Consulting, Senior VP for USAA, COO at TriServ Alliance, etc.) Bill has demonstrated a wealth of expertise. Building on 40+ years of success, Breslin brings a wealth of operational and management excellence to Westhill, channeling his focus in people, results and executing a company’s mission. For context, he oversaw 2.9 million customers in 9 southern states as COO of TriServ Alliance.
As founder and CEO of Wenonah Consulting, Mr. Breslin specializes in delivering service, expense, and loss management solutions to claims operations across the insurance industry, which perfectly integrates with Westhill eco-system. Breslin has also served on the board of Abra Auto Body, Enservio, Insight Services Group, Pronto Holdco LLC and provided strategic counsel for numerous top North American P&C carriers and leading insurance service providers. Insight and strategic planning of this magnitude will be vital in helping Westhill transform the Policyholder experience and build a Digitally-forward eco-system, with exceptional human touch.
President & Chief Executive Officer - Safelite
Tom is currently President and CEO of Safelite Group, Inc., a multifaceted vehicle glass and claims management service organization founded in 1947. He is instrumental in leading Safelite to make a positive difference in the lives of 10 million customers annually and employs nearly 15,000 people throughout the US. A 40+ year veteran in the automotive industry, Feeney leads a range of strategic initiatives to successfully leverage the company’s core competencies. He is hyper focused on building a company that connects directly with their customer-base in pursuit of delivering a world-class claims experience.
Feeney joined Safelite in 1988 and quickly rose through the ranks, holding several different Executive positions across Retail Operations, Client Sales and Support; ultimately becoming Chief Client Officer for all of Safelite Solutions. As CEO, Feeney has repositioned the company on two core principles: People Powered and Customer Driven. As a result, the company is reaching record growth and has nearly quadrupled in revenue since 2008. Feeney plans to continue the company’s positive trajectory through its “Nationally Powered, Locally Driven” approach with a goal to become the greatest, most trusted and admired service brand.
In addition to Safelite, Feeney also serves on the Safelite Group Board of Directors and is a member of parent company Belron’s Global Leadership Team. A community advocate, Feeney is actively serving as president emeritus of the board of directors for Ronald McDonald House Charities of central Ohio.
Additionally, he is a board member for Champions of the Community Inc., a non-profit organization supporting Nationwide Children’s Hospital; the Ohio Business Roundtable; and the Columbus Partnership. Feeney serves on the board of directors for ISG, a privately held company located in Boston. He is chairman emeritus for the American Red Cross of Greater Columbus Chapter. He and his wife, Debra, have served on the Parents’ Board for Kenyon College in Gambier, Ohio, and Otterbein University in Westerville, Ohio. His prior board experience includes CAPA (Columbus Association for the Performing Arts), Kinsale Homeowner Association, Riverwatch Towers Condominium Association, and HyperQuest, a for-profit company located in Chicago, Illinois.
Founding General Partner - Eos Venture Partners
Jonathan Kalman is a Founding General Partner of Eos Venture Partners. Eos Venture Partners is a Strategic InsurTech Venture Capital firm with offices in London and Philadelphia, and partners in key global markets including Tel Aviv, Munich, Paris and Hong Kong. Eos is a lead or co-lead investor in Series A and Series B equity funding rounds and focuses on new business models and new technologies that will impact and transform the insurance industry.
Mr. Kalman currently serves as a board member of Buckle, Inc., a commercial insurance company focused on the rideshare and gig economy; Player’s Health, Inc., a risk management services and insurance firm focused on the non-professional athlete; Concirrus, Ltd., the leader in commercial marine and supply chain analytics; and, Westhill, Inc., a firm that provides an Amazon-like experience to manage property claims. Mr. Kalman is a seed investor in RightIndem, Ltd., an early pioneer in digital First Notice of Loss (“FNOL”) solutions for claims.
Previously, Mr. Kalman was Chairman and CEO of Jaguar Capital Partners, a venture capital and growth equity investment firm with offices in Philadelphia and Hong Kong, and prior to that Chairman and CEO of Katalyst Venture Partners, an Internet-focused venture capital firm, with offices in Philadelphia, New York and London.
Mr. Kalman has had many notable exits, including ERisk, a spinout from Oliver Wyman, a division of MMC, acquired by SunGard; blockchain provider INVeSHARE acquired by Broadridge Financial Group (NYSE: BR); Enerwise, acquired by ComVerge; and several IPO’s including Breakaway Solutions (NASDAQ: BWAY), Jaguar Acquisition Corporation (NASDAQ: JGACU); China Cablecom Ltd. (NASDAQ: CABL) and Internet Capital Group (NASDAQ: ICGE), now Actua (NASDAQ: ACTA). Alongside several successful exits, as well as a wealth of experience in the Insurance industry, Mr. Kalman will assist Westhill in building both a scalable business model, grounded in innovation.
Vice President, Claims Product Management
Bill Brower is Vice President, Claims Product Management for LexisNexis Risk Solutions. He is responsible for leading the development of innovative products that help insurers achieve greater efficiency and automation within their claims departments. With more than 30 years of P&C Insurance industry experience, Bill has held numerous leadership roles with top carriers such as Liberty Mutual and Nationwide Insurance Company. Prior to joining LexisNexis in December 2015, Bill served as Vice President and Manager of Strategic Partnerships for Liberty Mutual Personal Insurance where he led innovation efforts and managed vendor relationships across all claims disciplines. A few of Bill’s many innovation successes include the development of the industry’s first auto photo appraisal app, Designed & Developed Auto Claims Valet, Designed a technology driven property direct repair program and Established a Virtual property estimating process for home claims.
Executive Advisor, Claims & Insurance Strategy
Jim is the Founder and Managing Partner at Insurance Resources International (IRI) and is a seasoned Insurance Executive, with decades of extensive corporate experience in the high growth personal lines insurance environment. A Claims leader with experience across 5 acquisitions and 7 integrations, and extensive due diligence experience, Jim has expertise in planning, objective setting, budgeting, practical technology application, general management, and overall insurance operations. As Executive Advisor, Jim helps guide corporate strategy in the Claims and Insurance space, manage strategic industry partnerships, and run Thought Leadership initiatives for the Insurance vertical. Prior to IRI, Jim held senior executive roles at several insurers, including President of Personal Lines Claims AIG (US) and Chief Claims Officer at Integon/GMAC Insurance.
Gary P. Sullivan, MBA, CPCU, AIC, AIM, AIS
Senior Advisor, Innovation
Gary Sullivan is currently an Assistant Professor of the F. W. Hirt Erie Insurance Risk Management Program at Mercyhurst University in Erie, PA. Gary has enjoyed a 23-year career in with Auto-Owners Mutual Insurance and Erie Insurance. His experience is vast, ranging from adjuster to executive. As Vice President, Property & Subrogation Claims for Erie Insurance, Gary was in charge of company policy, process, and procedure for claims handling in the property and subrogation disciplines. He is truly an innovator, running several projects that improved customer service and operations, as well as drastically reduced expenses. Gary’s areas of expertise include drone operations, blockchain, claims, property and casualty insurance operations, subrogation, claims management, legal liability, and property damage. Gary is sought out as an industry expert through speaking engagements and industry publications, plus he is known as an innovator as he was named one of “Fifteen People to Watch in Insurance Technology” by Insurance Networking News. He joins Westhill as a member of the Advisory Board to inspire continued innovation.
Executive Advisor, Strategic Claim Management
Mark had an extremely impressive, 35 year career with Chubb Insurance, where he left as Global Chief Claim Officer. Mark’s strength is in building a comprehensive strategy to drive profitable operations and sustainable business growth, with a core focus on delivering superior customer satisfaction and retention. He has significant experience in management of the worldwide claim operation, developed lean business processes, financial management capabilities, and technology solutions throughout his tenure. A highly regarded leader, Mark also inspired a culture of change and fostered employee engagement through his approach to claim management.
Tim Guernsey, BSc., CIP
Executive Advisor, Canadian Operations
Tim is currently the Vice President of Casualty and Large Complex & Specialty Claims at The Economical Insurance Group. He has over 25 years of claims experience in adjusting, large loss management, operational management and vendor management for strategic partnerships. Throughout his career, Tim held several senior claims leadership roles at The RSA Group including VP – Broker Claims, VP – Casualty and Specialty Claims and VP – Specialty Lines UW. Tim joins Westhill's Advisory team as an innovative leader who has consistently led teams to improve customer service, cost efficiencies and premium growth. As Westhill expands their North American distribution into Canada, Tim will bring market leading expertise to continue expanding upon Westhill's marketplace. Tim is a highly regarded leader for his inspirational leadership, results focused outcomes and relationship building acumen.